Smartermail Troubleshooting

SmarterMail - Troubleshootings

Step by step mail troubleshootings.

Step 1 - Log in to Smarter Mail as the system administrator.

Step 2 - Click on Troubleshooting.

Step 3 - There are some tools available to troubleshoot the issue. Below mentioned the description of every tool. 

  1. Options - In the option manu you can modify settings of the following tabs - Log Files, Process Logging, Protocol Logging, Indexing. 
  2. View Logs - You can see the mail logs.
  3. Services - Here you can see active and inactive services.
  4. Mailbox Indexing - Here you can see how many mails are in the queued.
  5. Mailbox Migration - You can see migrated mails.

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